Camp Store Shipping & Returns
Last Updated on June 24, 2025
Questions about your order? You can always reach us at store@campdeforest.com, or just send a smoke signal from the camp fire.
Shipping
How much is shipping? Depends where you are, camper. The easiest way to see how much shipping will cost is to place items in your cart and start the checkout process!
Do you ship internationally? We’re flattered you’d ask. At the moment, Camp DeForest doesn’t ship overseas. But if you’re feeling homesick for a camp tee in Tokyo, drop us a line—we’ll see what we can do.
Do you offer express shipping? We don’t rush things here at camp. Our counselors pack and ship once a week (usually when it’s raining and the kayaks are docked). So sit tight—your goodies will be on their way within 5–10 business days.
When should I expect my order? We don’t rush things here at camp. Our counselors pack and ship once a week (usually when it’s raining and the kayaks are docked). So sit tight—your goodies will be on their way within 5–10 business days. When you check out, you'll see a shipping estimate that will indicate roughly how long it might take for your item to reach you after it's shipped.
Can I pick up at Camp? You bet. If you’re staying with us, you can also pick up your order during your visit! Just select “Local Pick-up” as your shipping option at checkout. You’ll need a copy of your order confirmation, and ID with a name that matches the order.
Returns
Not the right size? Did a chipmunk get into your parcel? No worries. If your item is defective or you just changed your mind, we’ve got you covered.
Timeframe: You’ve got 15 days from delivery to let us know.
Condition: Items must be unworn, unused, and preferably not covered in marshmallow fluff.
Email us first: store@campdeforest.com to request a Return Form.
Send it along with the item you want to return here:
Camp DeForest
Returns Department
12 Whitney Road
Lincolnville, ME 04849
Refunds: We’ll refund your original payment method within 15 days of receiving your return. (Shipping charges are non-refundable.)
Please note: We can’t offer exchanges at this time—just refunds. But you’re welcome to place a new order for the item you want.
Camp Store Terms of Service
These are the rules of the trail—by using our site or making a purchase from the Camp DeForest Camp Store, you’re agreeing to the following:
1. Who We Are
Camp DeForest is a nostalgic Maine motel-camp experience. Our store is hosted on Squarespace Commerce and processed by Stripe. If something breaks, we’ll do our best to fix it—but remember, we're a small team powered by iced tea and summer magic.
2. Order Acceptance
When you place an order, you’ll get an email confirmation. That doesn’t mean we’ve accepted it—we reserve the right to cancel, limit quantities, or adjust pricing if something goes haywire. If we do cancel, we’ll refund you within a few business days.
3. Pricing & Payment
Prices are listed in U.S. dollars and may change without notice. Payment is due at checkout, and we accept most major credit cards via Stripe. Taxes and shipping fees will be added where applicable.
4. Shipping Times
We typically ship once per week. Delivery timelines vary depending on location. We’re not responsible for delays caused by weather, moose crossings, or postal service hiccups.
5. Product Availability
All items are subject to availability. If something sells out while you're roasting s’mores, we’ll refund you — apologies in advance!
6. Returns
See our Return Policy above. We're not monsters—if something’s wrong, let us know and we’ll try to make it right.
7. Intellectual Property
All photos, product designs, and camp-themed copy are ours (and protected by copyright). Don’t take our stuff and sell it from your own camp store—we’ll send a very serious scout to talk to you.
8. Privacy & Data
We collect info you give us to fulfill your order and improve your experience. For more on that, see our Privacy Policy.
9. Age Requirement
You must be at least 18 years old to purchase from our store. (Though you can still beat your parents at tetherball.)
10. Contact
For all store-related questions, email us at store@campdeforest.com. We’ll get back to you faster than a bugle call at reveille.